Terms

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our data protection policy govern Castle Mall’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘us’ or ‘we’ or ‘our’ refers to the owner of the website. This website is owned by: InfraRed UK Retail Nominee 3 Ltd & InfraRed UK Retail Nominee 4 Ltd, registered in the UK under company numbers: 08008385 and 08008395, at registered address: 12 Charles II Street, London, SW1Y 4QU.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Castle Mall shopping centre Hoppy Easter Prize Draw Terms and Conditions

1) Entries to the prize draw are entered by sharing a photograph on social media, using #hoppyeaster.

2) Only one prize draw entry per person, per day is allowed.

3) The Hoppy Easter prize draw is open for entries daily, from 10am until 5pm, on the following days:

  • Monday 3rd April 2017
  • Tuesday 4th April 2017
  • Wednesday 5th April 2017
  • Thursday 6th April 2017
  • Friday 7th April 2017
  • Monday 10th April 2017
  • Tuesday 11th April 2017
  • Wednesday 12th April 2017
  • Thursday 13th April 2017
  • Friday 14th April 2017

4) To enter, you must find Hoppy the bunny (a large cuddly bunny) hidden in Castle Mall shopping centre. He will be in a different location each day. (Clues to his location can be found on the Castle Mall facebook page). Once you have found Hoppy, take a picture of him or with him and share the photograph on social media using #hoppyeaster.

5) Anyone under the age of 16 entering the competition needs parental consent to enter the competition and their parent/guardian will need to be present when the prize is collected.

6) There are 10 prizes to be won; which are as follows:

  • Pair of cinema tickets from Vue
  • Loopin Louie & Guess Who board games from The Entertainer
  • Bunny toy from Hawkins Bazaar
  • Easter gift from Gifted
  • Yankee candle from Java store
  • Table football game, cuddly bunny and dog from Tiger
  • Gift from Boots
  • 1 hour free play at Little Squirrels
  • Easter bundle from Poundland
  • Easter bundle from Poundworld

7) The prizes cannot be exchanged or transferred. No cash alternative is available.

8) The prizes will be available to collect from Castle Mall management office.

9) The winners will be contacted via the social media channel that they used to enter the competition. Contact will be made with the winner with 24hrs of the competition closing.

10) The winners must make contact and arrange collection of their prize within 14 days or risk the prize being forfeited.

11) Employees of Castle Mall shopping centre and their relatives are not permitted to enter this competition.

12) By entering the promotion you accept these terms and conditions, and agree to participate in any publicity associated with this promotion. If the entrants fail to agree to these terms and conditions they will be automatically excluded from the promotion.

13) Details of the competition and prizes are correct at the time of publication but are subject to change without prior notice.

14) The promoter and partners have arranged this competition in good faith and cannot accept liability in any matter relating to the prizes whatsoever.

15) The entrants personal information may be used only by our staff internally, for the purposes of the promotion and will not be passed on to any third parties other than where legally or contractually obliged.

16) The Promoters must make available on request the name and county of major prizewinners, by entering into the competition you are consenting to this information being publicised. Prizewinners will not be compromised by the publication of excessive personal information.

17) The Promoter reserves the right to cancel the competition at any stage. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. If any circumstances out of The Promoter’s control mean that the competition prize advertised is not available, The Promoter reserves the right to (without prior notice): (a) cancel the promotion; and or (b) substitute the competition prize for another amount of less value.

Castle Mall shopping centre Easter Egg Hunt Prize Draw Terms and Conditions

1) Entries to the prize draw are via the ipad next to the stairs in White Lion Square, Castle Mall shopping centre only.

2) Only one prize draw entry per person allowed.

3) The Easter Egg Hunt prize draw is open for entries from 10am on Monday 3rd April until 5pm on Tuesday 18th April 2017.

4) To enter, you must find the six hidden Easter Egg posters that are in Castle Mall. Find the six letters on the posters and unscramble them to make a word. Once you know the word, enter it along with your contact details into the ipad next to the stairs in White Lion Square.

5) Anyone under the age of 16 entering the competition needs parental consent to enter the competition and their parent/guardian will need to be present when the prize is collected.

6) There is one prize to be won; a £50 giftcard for the store of the winner’s choice within Castle Mall shopping centre, Norwich.

7) The prize cannot be exchanged or transferred. No cash alternative is available.

8) The prize will be available to collect from Castle Mall management office.

9) The winner will be contacted within 24 hours of the competition closing via the telephone number and/or email address provided when they enter the competition.

10) The winner must make contact and arrange collection of their prize within 14 days or risk the prize being forfeited.

11) Employees of Castle Mall shopping centre and their relatives are not permitted to enter this competition.

12) By entering the promotion you accept these terms and conditions, and agree to participate in any publicity associated with this promotion. If the entrants fail to agree to these terms and conditions they will be automatically excluded from the promotion.

13) Details of the competition and prizes are correct at the time of publication but are subject to change without prior notice.

14) The promoter and partners have arranged this competition in good faith and cannot accept liability in any matter relating to the prizes whatsoever.

15) The entrants personal information may be used only by our staff internally, for the purposes of the promotion and will not be passed on to any third parties other than where legally or contractually obliged.

16) The Promoters must make available on request the name and county of major prizewinners, by entering into the competition you are consenting to this information being publicised. Prizewinners will not be compromised by the publication of excessive personal information.

17) The Promoter reserves the right to cancel the competition at any stage. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. If any circumstances out of The Promoter’s control mean that the competition prize advertised is not available, The Promoter reserves the right to (without prior notice): (a) cancel the promotion; and or (b) substitute the competition prize for another amount of less value.

Castle Mall shopping centre Storytelling Book Prize Draw Terms and Conditions

1) Entries to the prize draw are the Kastle Kids events at Castle Mall shopping centre only.

2) Only one prize draw entry per person allowed.

3) The Storytelling Book prize draw is open for entries from 11am until 3pm on the following dates: Monday 3rd April 2017 Thursday 6th April 2017 Tuesday 11th April 2017 Thursday 13th April 2017

4) To enter, you must have registered as a member of Castle Mall’s Kastle Kids Club and attended the workshop on the relevant day.

5) Anyone under the age of 16 entering the competition needs parental consent to enter the competition and their parent/guardian will need to be present when the prize is collected.

6) There is one prize to be won on each day. The prizes are as follows:

  • Monday 3rd April 2017 - Book bundle of In the night garden Happy Easter, The Story of the Easter Bunny, Lego City: Follow that Easter Egg!, Mr Impossible and the Easter Egg Hunt, We’re going on an egg hunt and Peppa’s Easter Egg Hunt.
  • Thursday 6th April 2017 - Book bundle of The Rhyming Rabbit,We’re going on an Egg Hunt, We’re going on an Egg Hunt, Thomas and the Easter Egg Hunt and Peter Rabbit Easter Egg Hunt.
  • Tuesday 11th April 2017 - Book bundle of The Easter Bunny - An Easter Adventure,Spots Easter Surprise, Sesame Street: The Bunny Hop, The Velveteen Rabbit, The Bunny who found Easter and Dora’s Easter Bunny Adventure.
  • Thursday 13th April 2017 - Book bundle of Spring, Daisy and the trouble with chocolate, A rabbit’s spring adventure, Peter Rabbit: Easter Surprise, The Royal Easter Tea Party and Egg Drop

7) The prizes cannot be exchanged or transferred. No cash alternative is available.

8) The prizes will be available to collect from Castle Mall management office.

9)The winners will be contacted within 24 hours of the competition closing via the telephone number and/or email address provided when they registered for Kastle Kids Club.

10)The winner must make contact and arrange collection of their prize within 14 days or risk the prize being forfeited.

11) Employees of Castle Mall shopping centre and their relatives are not permitted to enter this competition.

12) By entering the promotion you accept these terms and conditions, and agree to participate in any publicity associated with this promotion. If the entrants fail to agree to these terms and conditions they will be automatically excluded from the promotion.

13) Details of the competition and prizes are correct at the time of publication but are subject to change without prior notice.

14)The promoter and partners have arranged this competition in good faith and cannot accept liability in any matter relating to the prizes whatsoever.

15) The entrants personal information may be used only by our staff internally, for the purposes of the promotion and will not be passed on to any third parties other than where legally or contractually obliged.

16) The Promoters must make available on request the name and county of major prizewinners, by entering into the competition you are consenting to this information being publicised. Prizewinners will not be compromised by the publication of excessive personal information.

17) The Promoter reserves the right to cancel the competition at any stage. These terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English Courts. If any circumstances out of The Promoter’s control mean that the competition prize advertised is not available, The Promoter reserves the right to (without prior notice): (a) cancel the promotion; and or (b) substitute the competition prize for another amount of less value.