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Krispy Kreme - Shift Leader

Krispy Kreme - Shift Leader

Shift Leader - Retail

What will I do as a Shift Leader at Krispy Kreme?

-Act as a team player, leading by example and facilitating effective teamwork amongst fellow shift leaders demonstrating the required standards of cleanliness, health and safety, operating the till system and caring for customers -Coach the retail team to acquire the skills and behaviours that mirror the Krispy Kreme values -Assist managers with leadership of people through support in writing rotas, holding staff briefings, managing absence and modelling company standards -Train new employees and support them in settling into their new role and being efficient team members. Supporting them with their progression as necessary. -Oversee a full shift to ensure it operates effectively in line with business requirements, whilst ensuring all employees understand what is expected of them -Ensure our customers receive exemplary customer service, greeting them with a sincere smile and serving them quickly and accurately whilst being courteous and pleasant throughout their time in store -Completion of open and close duties including cashing up of tills and locking doors

Why choose Krispy Kreme? At Krispy Kreme, youll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, youll take absolute pride in a job well done, always looking to show your initiative and reach for the highest standards. And above all, you`ll love having a good time - the ingredient that makes a Krispy Kreme moment so magical.

For you, its all about the best possible service. Whether our guests are looking for one doughnut and a coffee or a dozen of our favourite assorted, whether they are eating in or taking away, youll ensure that every single guest that visits us experiences the Krispy Kreme magic.

Benefits Krispy Kreme takes pride in giving the best experience through great service and quality products. We seek to recognise the achievements of individuals who make this possible. To celebrate your success we have created the following awards: -Employee of the month/quarter/year -Long service award -In store incentives e.g. shopping vouchers, cinema tickets -Annual awards evening -Employee Assistance Programme - support helpline -Opportunity to have your say through engagement surveys

In addition to all of this, we encourage all of our employees to enjoy our products! During your breaks you will be entitled to hot drinks and doughnuts free of charge and if you wish to take home any doughnuts after work you can buy them for a 50% discount. Krispy Kreme also offers great career progression! We really value our people and will provide a culture that allows you to develop your own style and fulfil your potential.

What skills and experience do you need to be successful at Krispy Kreme?

-Strong leadership, organisational and communication skills -Experience working in a fast-paced, retail environment preferably with previous team leader experience -Ability to create a fun and engaging working environment -Ability to work to company brand standards and lead by example to encourage your team to do the same -Proof of right to work in the UK

Sales Advisor

Sales Advisor

Sales Advisor Job Reference: TMSA(M)NORW - Part Time 20+ hrs Location: Norwich Salary: £7.65 ph Closing Date: 19/06/2017

With the rapid expansion of the business and continuing career opportunities available, there could not be a more exciting time to join eurochange ltd than now!

We select our products based on values, security and reliability so, as a Sales Advisor, you will be key to our business in delivering expert advice and excellent customer service.

Listening to your customers and offering a service tailored to them is paramount, so whether you are listening to their tales of trekking in Timbuktu, hiking in the Himalayas or even watching the sunset over the Serengeti, with our great rates on foreign currency, cash passports and many other products to offer, we want our customers to enjoy more of those priceless moments knowing they received a first class service from you!

Our Part-Time Variable contract offers a basic of 20 hours however you should be flexible to work up to 48 Hours per week.

Service •You will be providing eurochange customers with exceptional service and expert knowledge to suit their needs. •You will be responsible for promoting eurochange products to meet and exceed your personal targets and other key performance indicators, along with providing a positive contribution to the store’s profitability. •You will help to maximise new business leads, as well as service existing business/clients on a day to day basis.

Convenience •You should be adaptable and able to work on weekdays, weekends including bank holidays, with flexibility to work in others stores within your cluster and region.

Value •You will demonstrate an ability to process all transactions efficiently and accurately, avoiding any discrepancies that can result to any financial loss to the business. •You should have the ability to take full ownership of your branch, in most cases working independently to ensure the highest level of professionalism, even when under pressure.

We commit to maximise the full potential of all our employees and offer full support and training along with a competitive salary and bonus to make you a Foreign Exchange Expert, so if you can answer “YES” to the following, we want to hear from you!

•Do have a minimum of 6 months retail experience, or equivalent experience in a customer driven environment •Have experience processing numerous cash and electronic transactions in a busy environment •Have experience within a customer facing and fast paced role. •Confident working on your own initiative or as part of a team.

If you have a genuine passion for customer service and are motivated to meet sales targets, “Apply Now”!

Please apply by visiting alternative forward your CV and covering letter to quoting reference “Sales Advisor (M) Norwich”.