Information

All you need to know about shopping at Castle Mall, Norwich.

Contact

Castle Mall Shopping Centre
100 Castle Mall
Norwich NR1 3DD

T: 01603 766430
E: info@castlemallnorwich.co.uk

Opening Hours

Standard opening hours:

  • Monday – Friday 9am - 5.30pm
  • Thursday 9am - 7pm
  • Saturday 9am - 6pm
  • Sunday 10.30am - 4.30pm
  • Bank Holidays 10am - 5pm

Individual store times may vary, particularly during late night trading on a Thursday, so please call ahead if you are making a special journey to shop at a particular store.

Easter opening hours:

  • Good Friday 14th April 9am - 5.30pm
  • Saturday 15th April 9am - 6pm
  • Sunday 16th April Closed
  • Monday 17th April 10am - 5pm

Vue will be open as normal and individual store times may vary so please check with the store to avoid disappointment.

Parking

Castle Mall has 2 car parks (with 2m height clearance) and space for 790 cars. More info

Photography

For your comfort and safety, photography is not permitted within the centre. However, if you are attending a Castle Mall public event, then photographs of the activities will be allowed for the duration of the event.

Toilets

Toilet facilities, including disabled access toilets and baby changing, can be found in the Food Court and Level 2 between Boots and Vision Express, and on Level 3 next to the Management Suite.

Cash Machines

ATM’s can be found on Level 1 outside the Norwich & Peterborough Building Society, on Level 2 adjacent to the car park & Level 3 next to Back 2 Back.

Free & Fast WiFi

Download the FastConnect app and register to connect automatically to The Cloud.

Loka

Download the Loka app on your smartphone, and instantly receive offers from our retailers to your phone when you’re walking through Castle Mall! Find out more at lokaapp.com